At PillStash, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal and business information, in compliance with the Ghana Data Protection Act, 2012 (Act 843).

1. Information We Collect

We collect information you provide directly to us when you use our services:

• Account Information: Name, email address, phone number, and pharmacy details.
• Business Data: Inventory, sales records, staff details, and operational data you enter into the system.
• Payment Information: Processed securely by our payment partners (e.g., Paystack). We do not store raw credit card details or MoMo PINs.
• Usage Data: How you interact with our application to help us improve the service.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our software and services.
• To process transactions and send related information, including confirmations and receipts.
• To send technical notices, updates, security alerts, and support messages.
• To respond to your comments, questions, and customer service requests.

3. Data Security and Storage

We implement enterprise-grade security measures to protect your data. Your database is isolated using Row-Level Security (RLS) ensuring that your pharmacy's data can only be accessed by authorized staff members from your pharmacy.

4. Sharing of Information

We do not sell your personal or business data to third parties. We may share information with trusted third-party vendors who need access to such information to carry out work on our behalf (e.g., hosting providers, payment processors) under strict confidentiality agreements.

5. Your Rights (Ghana DPA Act 843)

Under the Data Protection Act, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Object to the processing of your data.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at: support@pillstash.com